Rock Valley Radiator
&
Automotive Service Inc.
1005
12th Avenue
Rock Valley, Iowa 51247
Phone:
712-476-2410
Toll Free: 1-877-476-2410
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RadiatorConnection.com
Privacy Policy and Terms of Use Statement
Rock Valley Radiator and Automotive Service, Inc., D.B.A. RadiatorConnection.com, values the trust its customers place in the company. Accordingly, RadiatorConnection.com adheres to the highest ethical standards in gathering, using and safeguarding customer information that is entrusted to the company.
This Privacy Policy is intended to explain what RadiatorConnection.com does with your information and what you can expect from RadiatorConnection.com. If you have additional questions or would like further information on this topic, please feel free to write to our Customer Service department at
customerserv@radiatorconnection.com. We may update this policy from time to time. Please check the policy periodically for changes.
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What type of information do we collect and how is it used ?
We gather only the customer information that we need to administer our business, provide superior service and communicate offers on merchandise and services that we believe will be of interest to you.
There are two categories of information we collect about you when you visit our site. The first type of information we collect about you is personally identifiable information, such as, your name, address, telephone number, e-mail address, and credit card numbers. This type of information may be provided as part of a purchase process and allows us to process and fulfill your order and notify you of order status. Other examples of when we collect personally identifiable information are if you subscribe to our email program, choose to provide us preference information to allow us to customize your experience, or when you enter a sweepstakes or one of our promotions.
The second category is non-personally identifiable information. Data, such as, your IP address, browser type, domain name, and specific RadiatorConnection.com web pages through which you click, is gathered in order to gain a better understanding of site development needs. This data is collected automatically and utilized in aggregate to help us look for trends so that we can improve our Website and your experience.
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What do we do with this information?
We do not rent, sell, or exchange personally identifiable information about our customers. The only parties who have access to such information are those businesses within the order/delivery process, including those who accept our payment vehicles, such as credit card information. Third parties that need access to your information in order to provide operational or other support services to us must agree to safeguard your information in strict compliance with our policy.
We may provide information to regulatory authorities and law enforcement officials in accordance with applicable law. We may also disclose customer information when we believe in good faith that the law requires it.
The only RadiatorConnection.com associates with access to your information are those employees who need it to do their jobs. Our employees are educated about our policies and practices in regard to safeguarding customer information; preventing its unauthorized access, use or disclosure; and ensuring its proper handling.
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How do I know my information is correct and secure?
We take reasonable efforts to ensure that the customer information it maintains is accurate, timely and secure. When credit card information is transmitted online, RadiatorConnection.com uses industry standard security measures called SSL (secure socket layer) encryption. We will monitor and adopt, as appropriate, new technological developments that are designed to aid in ensuring the accuracy and security of customer information.
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Do we use cookies?
No
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Can I "opt out" of receiving promotional e-mails?
Yes.
RadiatorConnection.com may send you e-mails with promotional offers only if you opt-in to receiving such e-mails. If you would no longer like to receive e-mailed special events information, sales notifications or other messages from us. Reply in an e-mail to
removals@radiatorconnection.com
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